By standard mail:
PO Box 2650
Clackamas, OR 97015
503-657-6680 (between 8 a.m. and 5 p.m. PST)
By email: firstname.lastname@example.org
All orders received by 3:00pm PST will be shipped same day pending availability.
Free shipping offers do not include 5 gallon pails, 20 gallon or 55 gallon drums and any container that has a shipping weight greater than 30 pounds.
Refund, Returns and Cancellation Policies:
Items may be returned for a refund within 30 days of purchase. Returned items and packaging must be in original condition appropriate for resale.
Items not returned in original condition, including packaging, may be subject to a restocking fee and/or a partial refund. All returns require a "Returned Goods Authorization" available by calling our Customer Service Department. Any return not accompanied by an RGA will be refused.
Product images on the website are for informational purposes only. Due to manufacturing changes, actual products may vary from informational photos.
Orders may be cancelled up to notification of shipment details.
Payment Information & Site Security
We take customer privacy seriously and do not sell, distribute or provide client information to any outside sources or third parties.
Our store is hosted by Yahoo! Merchant Solutions which provides security for online transactions. The following is a description of steps Yahoo! takes to protect your information from misuse when ordering through our store.
Secure Socket Layer (SSL): Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the top of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers.<
CISP Compliance: Yahoo! Store is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.