Aerosol containers are considered "Dangerous Goods" for air shipment and require special HAZMAT marking, special HAZMAT packaging, and the services of a certified HAZMAT freight forwarder who can prepare the "Dangerous Goods" declaration. Woodward Equipment does not offer this service. Aerosols may be shipped via UPS Ground Service only within the contiguous United States. Additional items classified as "Dangerous Goods" include YM-5 Permanent Magnets and Spotcheck SKC-S Cleaner in all container sizes.
UPS Ground Transit Times:
A majority of our shipments originate from Portland, OR. The map below provides an estimate of delivery times for orders shipped UPS Ground service.
Free Shipping Offer:
We offer free Ground shipping on orders over $750.00 within the contiguous United States. Oversized items and shipments heavier than 50 pounds do not qualify for this offer and will be billed using standard UPS shipping rates. Oversized and heavy weight items include five gallon containers, drums of any size, Magnetic Coils and any other individual item with a shipping weight over 50 pounds.
Refund, Returns and Cancellation Policies:
Our return policy is simple: 1. Unused items may be returned for a refund within 30 days of purchase. 2. Returned items and packaging must be in original condition appropriate for resale. That's it! We'll give you your money back for the returned product as long as it's not used. Other companies who claim they have "the best" return policies often charge a 10% restocking fee.
If we make a mistake, we'll fix it! If you make a mistake, we're not going to punish you, we want to keep our customers.
Items not returned in original condition, including packaging, may be subject to a restocking fee and/or a partial refund. Some items are non returnable due to manufacturer certification. These items include, but are not limited to all Magnaflux brand products. All returns require a "Returned Goods Authorization" available by calling our Customer Service Department. Any return not accompanied by an RGA will be refused.
Orders may be cancelled up to notification of shipment details.
Product Availability and Lead Times
We make every effort to supply up-to-date information on our inventory stock status and back order lead times from the manufacturer. Occasionally, items we normally stock may be on back order with the manufacturer. Item availability listed on our web site is for informational purposes only and is not a guarantee of delivery within the specified time frame.
Back ordered items will be shipped as they become available. Additional freight charges may apply depending on the number of back ordered items.
State of Washington Customers
We are required to collect Washington State Sales Tax for all orders shipped within the State. Due to the complicated structure of Washington State's Tax Code, we collect a flat 9.5% for all orders when they are placed. We will assign the correct tax code to each order during processing and refund any tax overpayment. If your company or organization is tax exempt, please make a note in the comments section of the checkout pages. We will contact you for documentation.
International Orders and Shipping
Depending on item availability, international items typically take an additional 2 -5 business days to process. International Orders may be shipped via U.S. Postal Service Express Mail International or by UPS Worldwide service. Both services are available for selection when entering billing and shipping information. Shipping rates for these services are for shipping service only. Additional taxes, duties, fees or licenses may be required by the destination country for customs clearance. Any and all additional costs required for customs clearance are the responsibility of the purchaser as we have no practical way of calculating these costs in advance of shipment. International shipments that are refused are subject to restocking fees described above, shipping charges will not be refunded.